Terms and Conditions

UPDATED: September 16, 2024 

These Terms and Conditions (“Terms and Conditions”) apply to your access to and use of the www.jollibeefoods.com website, on the Jollibee mobile application (“Mobile App”), and other online products, services, email newsletters, subscriptions, programs, or digital properties (collectively, our “Online Services”) provided by Honeybee Foods Corporation and its affiliates (collectively, “Jollibee,” “us,” “we,” or “our”). These terms do not apply to any third-party sites not owned and operated by Jollibee. You visit such third-party sites at your own risk. Jollibee has no responsibility for the content, policies or actions of any third-party sites and does not sponsor, endorse, affiliate or associate with any materials displayed on or accessible through such third-party sites. By installing, accessing or using the Online Services, you are entering into a binding agreement with us. Your use of the Online Services constitutes your acknowledgement that you have the legal authority to bind yourself and constitutes your acceptance of these Terms and Conditions. You acknowledge that you have read and agree to be bound by these Terms and Conditions and to comply with all applicable laws, regulations, and/or rules with regard to your use of the Online Services. If you do not agree to these Terms and Conditions, including, for residents of the United States, the mandatory arbitration provision and class action waiver below, please do not use our Online Services or order, receive, or use products made available through the Online Services (collectively, the “Products”). 

These Terms and Conditions apply to all content posted and uploaded on or in connection with all of our Online Services, including all online or social media forums or applications that we administer. 

Jollibee may, at any time, revise or modify these Terms and Conditions or impose new conditions for use of the Online Services. Such changes, revisions, or modifications shall be effective immediately upon notice to you, which may be given by any means including, without limitation, posting on our website or by email. Any use of the Online Services by you after such notice shall constitute your acceptance of such changes, revisions, or modifications. It is your responsibility to review these Terms and Conditions on a regular basis to keep yourself informed of any modifications, limitations, changes or replacements.  

Please read these Terms and Conditions carefully to ensure that you understand each provision. You must read and agree to these Terms and Conditions before using any Online Services. If you do not agree, you may not use the Online Services. Your use of any Online Service constitutes your agreement to these Terms and Conditions. 

Privacy Policy

Please review our Privacy Policy located at https://www.jollibeefoods.com/privacy-policy, incorporated into these Terms and Conditions, which explains and governs (i) what personal information we collect in connection with our Online Services, (ii) the purposes of our collection of that information, (iii) how the information you provide to Jollibee is collected and may be used, and (iv) your privacy rights with respect to personal information we collect about you. You understand that by using the Online Services, you give consent to the collection, use and disclosure of your personally identifiable information in accordance with our Privacy Policy. To learn more about how to exercise any privacy rights which may apply, please visit our Privacy Policy for further details. 

Registration

By registering and/or participating in the Online Services, you agree and represent as follows: 

You are more than 18 years of age (or, if you are a Canadian resident, you have reached the age of majority in the province or territory in which you reside (your “Provincial Age of Majority”) and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations and warranties set forth in these Terms & Conditions, and to abide by and comply with these Terms & Conditions. 

If you are between the ages of 13 and 18 (or, if you are a Canadian resident, you are between the ages of 13 and your Provincial Age of Majority), you may only use the Online Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms & Conditions. The Online Services are not targeted towards, nor intended for use by, anyone under the age of 13. 

All information you submit to us or in connection with the Online Services is accurate and complete and you will maintain and promptly update any profile supplied to us to ensure accuracy at all times. 

Depending on your opt-in and opt-out selections and email preferences, you may be contacted via Email, SMS and/or text messaging by us, including push notifications, and by third parties if relevant, regarding our Online Services in any respect, including with respect to marketing and sales materials. You understand and consent that in the event you opt-in to receive text messages, you may receive text messages at the number you have supplied from an automated system. Message and data rates may apply. Your consent to these terms is not required to make a purchase. You may opt out, withdraw or change your consent at any time. 

You may be able to purchase Products through the Online Services. To do so, you may need to give us certain information relevant to your purchase, including, without limitation, your credit or debit card number, your billing address or zip code, the expiration date of your credit or debit card, the name on the credit or debit card as your location information. 

Restrictions on Use of Materials 

You may print copies of the information on the website for your own personal use and store the files on your computer for personal use. You acknowledge that Jollibee exclusively owns the copyrights on all text and graphics and is the owner of all trademarks used on or in connection with the Online Services. This means that you may not distribute text or graphics to others without the express written consent of Jollibee. In addition, you may not, without our permission, copy or distribute this information, use our trademarks, or modify or reuse our text or graphics. Jollibee reserves all rights not expressly granted in these Terms & Conditions. 

User Information, Accounts, Passwords, and Security 

Certain areas of the Online Services may require registration or may otherwise ask you to provide information to participate in certain features or access certain content. If you elect not to provide such information, you may not be able to access certain content or participate in certain features of the Online Services or any features at all. 

If the Online Services require you to create an account or otherwise submit information, you must complete the specified process by providing us with current, complete, and accurate information as requested by the applicable registration form. It is your responsibility to maintain the currency, completeness, and accuracy of your registration data, and any loss caused by your failure to do so is your responsibility. During the registration process, you will be asked to enter your name and valid e-mail address, valid phone number and choose a password. You may also be prompted to grant us access to your location. While sharing location information with us is not required to download and use the Online Services, some features of the Online Services may not be available without sharing such information. It is entirely your responsibility to maintain the security and confidentiality of your password and account. Additionally, you are entirely responsible for any and all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. You further agree not to email, post, or otherwise disseminate any user ID, password, or other information which provides you access to the Online Services. We are not liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. 

Jollibee Promotional Terms & Conditions 

United States and Canada Only 

Unless otherwise specified, the Online Services are presented solely in the United States, its territories, possessions and protectorates and Canada. Jollibee makes no representation that materials in the Online Services are appropriate or available for use in other locations. You may not use these Online Services or export any portion of them in violation of U.S. export laws and regulations. If you access the Online Services from locations other than the United States or Canada, you are responsible for compliance with all applicable local laws. 

Submitted Content 

All comments, suggestions, feedback, ideas, notes, drawings, concepts, recipes or other information disclosed or offered to Jollibee through the Online Services or in response to solicitations in the Online Services (collectively “Feedback”) shall be deemed and shall remain the property of Jollibee. By submitting any Feedback, you consent to its use by Jollibee, including, but not limited to, its publication or placement on the Online Services. You understand and acknowledge that Jollibee has both internal resources and external resources which may have developed or may in the future develop ideas identical to or similar to the Feedback you may submit. You further understand and acknowledge that Jollibee will only accept Feedback under these terms. 

In addition, any Feedback you submit to Jollibee is not confidential and Jollibee assumes no obligation of confidentiality with regard to your Feedback. Without limitation, Jollibee shall exclusively own all rights in and to the Feedback and shall be entitled to unrestricted use of the Feedback for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Feedback. 

Mobile Applications 

In order to use Online Services made available through the Mobile App, you must have a compatible mobile device; Jollibee does not warrant that the Mobile App will be compatible with your mobile device. 

If you access the Mobile App using an Apple iOS or Android powered device, Apple Inc. or Google, Inc., and its subsidiaries, respectively, shall be a third-party beneficiary to this contract and you agree that these third-party beneficiaries have the right to enforce these Terms & Conditions against you. However, these third-party beneficiaries are not a party to these Terms & Conditions and are not responsible for the provision or support of the Mobile App. You agree that your access to the Mobile App also shall be subject to the usage terms set forth in the applicable third-party beneficiary’s terms of service. 

The Mobile App may automatically download and install updates from time to time or require the downloading and installation of updates or new versions for continued use. You acknowledge and agree that in some instances updates and/or new versions may reduce or remove features and functionality in prior versions of the Mobile App. 

The Mobile App and all content, information, and other materials featured, displayed, contained, and available on or through the Mobile App is owned by or licensed to Jollibee and is protected by U.S. and international copyright, trademark, trade dress, patent, and/or other intellectual property laws. Subject to your compliance with these Terms and Conditions, Jollibee grants you a personal, non-exclusive, non-transferable, limited right to access, use, display, and download the Mobile App for noncommercial purposes only. You may not otherwise copy, reproduce, distribute, transmit, display, perform, reproduce, publish, license, modify, create derivative works from, sell, or exploit, in whole or in part, the Mobile App or the content available through the Mobile App. For validation purposes, in some instances you may be required to have geolocation services enabled on your device in order to complete your purchases using mobile payment services in the application. 

Gift Cards 

Your Jollibee gift card (“card” or “gift card”) may only be used for making purchases at participating Jollibee® restaurants. The card has no value until activated. It cannot be redeemed for cash unless required by law. The value of this card will not be replaced if the card is damaged, lost, stolen. Treat this card like cash. The card does not expire, nor does Jollibee® charge fees for any reason. Purchase, acceptance, or use of this card constitutes acceptance of these Terms and Conditions. Cards are issued by Honeybee Foods Corporation. 

Online Gift Card Usage 

Purchases made using card will be deducted from gift card balance. Any unused balance will remain associated with the gift card for future use. If purchase exceeds gift card balance, the remaining amount must be paid with another payment method. Gift cards cannot be used to purchase other gift cards. Gift cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Gift cards cannot be used for previously purchased goods or services. Gift cards are not credit or debit cards. Jollibee reserves the right to void a gift card if we suspect that it was obtained in a fraudulent, unauthorized or unlawful manner, or used or applied to purchases that are fraudulent, unauthorized, unlawful or otherwise in violation of these Terms & Conditions. Purchase of a gift card does not accrue points in our Rewards program. For card or balance information, please visit https://www.jollibeefoods.com/gift-cards. Gift Cards are denominated in the currency in which they are purchased (your “Card Currency”). We may allow you to make purchases outside the country in which a gift card was purchased. If you make such a purchase, the amount deducted from your card will be converted by us (or by our service provider) into the Card Currency. 

Online and Mobile Ordering 

Jollibee may offer you the ability to order online from participating locations. The following terms in this paragraph apply only to orders placed through the Online Services. Minimum order amounts may apply. Any applicable delivery fees- taxes and other amounts due in connection with your order will be identified when you place your order. There may be limits on the dollar values and number of orders that may be placed through the Online Services. You are responsible for payment of your order by means of a payment option made available through the Online Services at the time of ordering. We use third party providers and may accept various third-party services to process payments. We do not store your credit card information, but we do store a secure token generated by the third-party payment provider for customer service purposes. The store location identified when you place your order is responsible for fulfilling your order and for responding to any questions or other communications regarding your order. Pricing may vary by Jollibee location, in Jollibee’s sole discretion. Discounts, coupons and other offers may not be able to be combined with ordering through the Online Services, in Jollibee’s sole discretion. Not every participating location may have all identified menu items available through the Online Services. The Online Services may allow you to customize your order. You may be able to, and in some circumstances, may be required to, use your Rewards account, as defined below, or be required to sign up for Rewards, in connection with certain ordering through the Online Services, in which case the Rewards terms will also apply. 

Third Party Content, Products and Services (including Advertising and Promotions) 

Jollibee may provide third party content on the Online Services (including embedded content) and links to web pages and content of third parties, including Jollibee branded, co-branded and/or our franchisee(s)’ content and/or web pages (collectively, “Third Party Content”). We may also make our Online Services available to you through your use of services of third parties, such as Google, Facebook and Instagram. When you visit other sites via Third Party Content, or utilize the services of third parties, the terms and policies of the third-party sites/services govern such third-party site/services, including without limitation use of any of your account information that you choose to make available to such third party. It is your responsibility to determine when you are accessing Third Party Content or services. We do not control, endorse or adopt any Third Party Content or service, including the advertisements or promotions of any third party, and the inclusion of any link to and/or reference to Third Party Content or availability of Third Party service in connection with use of any Online Service does not imply Jollibee’s endorsement, affiliation or adoption of the Third Party Content or service, and Jollibee makes no guarantee as to its accuracy, completeness, reliability or suitability for your purposes. You agree to comply with all applicable laws, regulations and terms applicable to your use of any such third-party services. You acknowledge and agree that Jollibee is not responsible or liable in any manner for Third Party Content or services. 

Additional Terms and Conditions for Jollibee Rewards 

Residents of Quebec are not eligible to participate in the Rewards program, or for Rewards (as each term is defined below). Jollibee will not provide a Reward to any resident of Quebec in accordance with these Jollibee Rewards Terms.  

These Jollibee Rewards terms and conditions (“Jollibee Rewards Terms”) apply to your access to, and participation in, the Rewards program that is offered by Jollibee in the United States and Canada (“Rewards program”). These Jollibee Rewards Terms do not alter in any way the terms or conditions of any other agreement you may have with Jollibee or its affiliates for Products, services or otherwise. Jollibee reserves the right to change, modify and/or eliminate Rewards and/or these terms and conditions or any policy, FAQ, or guideline pertaining to Rewards at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions to the Jollibee website, and you waive any right you may have to receive specific notice of such changes or modifications. Your participation in the Rewards program confirms your acceptance of these Jollibee Rewards Terms and any such changes or modifications; therefore, you should review these Jollibee Rewards Terms and applicable policies frequently to make sure you are aware of the most current Jollibee Rewards Terms that apply to Rewards. If you do not agree to the Jollibee Rewards Terms, you must stop participating in the Rewards program.

In addition, Jollibee may offer specific Rewards promotions for limited time periods as part of the Rewards program. Such temporary promotional Rewards offers are subject to additional terms and conditions that may be accessed via the Jollibee Rewards page on our website or via https://www.jollibeefoods.com/jollibee-rewards-terms-conditions. Such additional terms and conditions are supplemental to and incorporated into these Jollibee Rewards Terms. By signing up for Rewards, you may be eligible to receive such temporary Rewards program offers pursuant to each offer’s additional terms and conditions. By participating in any specific promotional offer under the Rewards program, you agree that such offer shall be subject to both these Terms and Conditions as well as any additional terms and conditions for that specific offer that are provided via the Jollibee Rewards page. 

Eligibility: To join the Rewards program, you must be an individual and at least 18 years of age (or the age of majority in the jurisdiction in which you reside, whichever is older), have an active email, and be a resident of the United States or Canada. The Rewards program is not targeted towards, or intended to be used by, children under the age of 13. If you are between the ages of 13 and 18, (or, if you are a Canadian resident, you are between the ages of 13 and your Provincial Age of Majority), you may only enroll and use Rewards under the supervision of a parent or legal guardian who agrees to be bound by these Jollibee Rewards Terms. By enrolling in the Rewards program, you represent that you are at least 13 years old. Corporations, partnerships, limited liability companies, trusts, or other legal entities are not permitted or eligible to enroll. Each Rewards member may have only one account linked to a unique email address or phone number.  

Rewards is one way in which Jollibee endeavors to reward and thank loyal customers for patronizing participating Jollibee restaurants. Members of the Rewards program are able to accumulate “Jolly Points” that can be redeemed for program benefits, also known as “Rewards,” at participating Jollibee restaurants in the U.S. and Canada. In Jollibee’s sole discretion, it is possible that some restaurant locations will not participate in the Rewards program. While Jolly Points will not be rewarded for the purchase of Jollibee gift cards, Jolly Points will be rewarded for purchases paid for with Jollibee gift cards. 

To enroll in the Rewards program and start accumulating Jolly Points, you may join by: 

Downloading the Mobile App from either Google Play or the Apple Store, and creating an account; 

Joining through the Jollibee Rewards website by visiting https://www.jollibeefoods.com/create-account, by selecting “Sign Up” to create an account; or 

Joining through the Jollibee website when placing an online order and creating a Jollibee Rewards account when prompted during checkout. 

Registering for the Rewards Program requires you to create an account by providing your first and last name, email address, phone number, partial date of birth (month and day only), and country of residence. The sign-up page will also require you to create a password for logging into your account. 

If any information you provide Jollibee is not accurate or complete, we may block you from enrolling in the Rewards program, or we may cancel your account in the Rewards program. Each person may only have one Rewards account. Jollibee will use your contact information to keep in touch with you via the communication preferences you select when you enroll. If your contact information changes, or if you wish to change your contact information or the method by which we send you messages (e.g., you would like to have messages sent to your mobile phone number), please contact customer service, log onto the App or the Rewards website and update your contact information and/or preferences. 

The benefits that are available to be redeemed by you through Rewards are based on the number of Jolly Points that you earn. You may accumulate Jolly Points by providing your account number or phone number when making purchases in-store at participating Jollibee restaurants. For purchases made in participating stores within the United States, you will earn ten (10) Jolly Points for every $1.00 (one) USD you spend on eligible purchases (as calculated before taxes and fees required by law). For purchases made in participating stores within Canada, you will earn ten (10) Jolly Points for every $1.00 (one) CAD you spend on eligible purchases (as calculated before taxes and fees required by law). 

Jolly Points will expire after twelve (12) months of inactivity on your Jollibee Rewards account, which shall mean that during such period either no purchase of at least $1.00 USD (or CAD, if you are a Canadian resident) was made, or no Jolly Points were redeemed. You acknowledge that it is your responsibility to keep your Jollibee Rewards account active to avoid your Jolly Points expiring: simply order using your Jollibee Rewards account in person, online or through the Mobile App to earn or redeem Jolly Points for Rewards within the twelve (12) months. Rewards may be subject to expiration dates or redemption periods as determined by Jollibee in its sole discretion. Any Reward that is added to your account must be redeemed by the expiration date or within the redemption period as stated on the Reward. The Rewards may be redeemed at any Jollibee restaurant participating in the Rewards program. You can check your Rewards balance in your account by visiting https://www.jollibeefoods.com/my-account/rewards or via the Jollibee app. 

In addition, from time to time, Jollibee, or others acting with Jollibee’s permission, may engage you to receive or earn specialized promotions or offers. Any specialized promotions or offer will be awarded or redeemed as described in the applicable offer and will be subject to any additional terms set forth in such offer. 

There are no membership fees associated with Rewards. Points and Rewards accumulated under the program are promotional and have no cash value. They cannot be sold, transferred or assigned to anyone else. 

Jolly Points may not be earned on orders placed outside of Jollibeefoods.com, our Mobile App, or in-store. Jolly Points may not be earned on Jollibee catering or on orders made via any third-party website or platform. Your points and Rewards, and your Rewards account, are personal to you and may not be sold, transferred or assigned to, or shared with family, friends or others. 

Jollibee reserves the right to terminate your account and/or your participation in the Rewards program if Jollibee determines in its sole discretion that you have violated these Jollibee Rewards Terms, you have more than one account, or that the use of your account is unauthorized, deceptive, fraudulent or otherwise unlawful. This includes but is not limited to excessive scanning of receipts and attempted scanning of redeemed receipts or receipts issued to other customers. Jollibee may suspend, cancel, or combine accounts appearing to be duplicative and may refuse to allow any re-enrollment in the Jollibee Rewards, any other program, or the Online Services. 

Jollibee also reserves the right to terminate and make ineligible for the Rewards program any account that has been inactive for two consecutive years. Inactive is defined as no points earned or redeemed. 

Jollibee reserves the right to terminate, discontinue, modify or cancel the Rewards program at any time and in its sole discretion without notice to you. Any amendment to these Jollibee Rewards Terms will be effective immediately upon posting of the amended terms to the Rewards website and you waive any right you may have to receive specific notice of such amendment. Your continued access to, and participation in, the Rewards program constitutes your full acceptance of these Jollibee Rewards Terms as revised. If you do not agree with these terms, you must stop accessing and participating in the Rewards program. 

Jollibee assumes no liability for any computer, telephone, cable, network, satellite, electronic or Internet hardware or software malfunctions, failures, connections, availability or garbled or jumbled transmissions, or service provider / Internet / web site / use net accessibility or availability, traffic congestion, or unauthorized human intervention. 

By accepting Rewards, you agree to release and hold harmless Jollibee and its affiliates and their respective licensees, affiliates, merchant partners, advertising and promotion agencies and their respective directors, officers, employees, representatives and agents from any and all liability for any injuries, loss or damage of any kind to person, including death, and property, arising in whole or in part, directly or indirectly, from acceptance, use or misuse of the Rewards. This program is void where prohibited by law. 

Indemnification 

You agree to indemnify, defend, and hold Jollibee and its officers, directors, employees, agents, licensors, and service providers (collectively, the “Jollibee Parties”) harmless from and against any claims, liabilities, losses, damages, judgments, awards, costs, and expenses (including reasonable attorneys’ fees) arising out of or resulting from your use of the Online Services, Rewards, or any other Jollibee program.

Disclaimer of Warranties 

THE SERVICE IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, AND JOLLIBEE HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. JOLLIBEE DOES NOT MAKE ANY REPRESENTATION OR WARRANTY WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE ONLINE SERVICES, Jollibee Rewards, OR ANY OTHER JOLLIBEE PROGRAM. JOLLIBEE DOES NOT GUARANTEE THAT THE ONLINE CONTENT WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. WITHOUT LIMITING THE FOREGOING, JOLLIBEE WILL NOT BE LIABLE FOR ANY DELAYS IN THE RECEIPT OF ANY TEXT MESSAGES, AS DELIVERY IS SUBJECT TO THE EFFECTIVE TRANSMISSION FROM YOUR CARRIER AND/OR NETWORK OPERATOR. THE ABOVE EXCLUSIONS MAY NOT APPLY IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES. 

Limitation of Liability 

IN NO EVENT WILL THE JOLLIBEE PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE ONLINE SERVICES, Jollibee Rewards, ANY OTHER JOLLIBEE PROGRAM, OR ANY TEXT MESSAGE CONTENT, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. USE OF THE ONLINE SERVICES IS AT YOUR SOLE RISK. 

BY USING THE ONLINE SERVICES, YOU AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW: (1) ANY AND ALL DISPUTES, CLAIMS AND CAUSES OF ACTION ARISING OUT OF OR CONNECTED WITH THE ONLINE SERVICES, WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION; (2) ANY AND ALL CLAIMS, JUDGMENTS AND AWARDS WILL BE LIMITED TO ACTUAL THIRD-PARTY, OUT-OF-POCKET COSTS INCURRED (IF ANY) NOT TO EXCEED FIFTY DOLLARS ($50.00), BUT IN NO EVENT WILL ATTORNEYS’ FEES BE AWARDED OR RECOVERABLE; (3) UNDER NO CIRCUMSTANCES WILL YOU BE PERMITTED TO OBTAIN ANY AWARD FOR, AND YOU HEREBY KNOWINGLY AND EXPRESSLY WAIVE ALL RIGHTS TO SEEK, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, LOST PROFITS AND/OR ANY OTHER DAMAGES, OTHER THAN ACTUAL OUT OF POCKET EXPENSES NOT TO EXCEED FIFTY DOLLARS ($50.00), AND/OR ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED; AND (4) YOUR REMEDIES ARE LIMITED TO A CLAIM FOR MONEY DAMAGES (IF ANY) AND YOU IRREVOCABLY WAIVES ANY RIGHT TO SEEK INJUNCTIVE OR EQUITABLE RELIEF. 

BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE LIABILITY OF THE JOLLIBEE PARTIES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH APPLICABLE LAW. 

Governing Law; Arbitration 

FOR US RESIDENTS ONLY: These Terms and Conditions and any dispute or claim arising out of or related to these Terms and Conditions, its subject matter, or its formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any choice or conflict of law provision or rule. JOLLIBEE AND YOU AGREE THAT ANY DISPUTE OR CLAIM OR LEGAL ACTION ARISING OUT OF OR RELATING IN ANY WAY TO THE CONDUCT OF THE ONLINE SERVICES OR THESE TERMS AND CONDITIONS WILL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT. 

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to Jollibee Disputes, 100 North Barranca Street, Suite 1200, West Covina, CA 91791 USA ATTN: Legal Department. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. The AAA’s rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. 

FOR CANADIAN RESIDENTS ONLY – ARBITRATION: BY MUTUAL AGREEMENT, THE PARTIES MAY CHOOSE TO RESOLVE ANY DISPUTE OR CLAIM OR LEGAL ACTION ARISING OUT OF OR RELATING IN ANY WAY TO THE CONDUCT OF THE ONLINE SERVICES OR THESE TERMS AND CONDITIONS BY WAY OF BINDING ARBITRATION. IN SUCH INSTANCES, THE PARTIES AGREE TO FOLLOW THE ARBITRATION PROCEDURE SET OUT ABOVE FOR U.S. RESIDENTS. If the parties do not mutually agree to proceed by way of binding arbitration, or, if this arbitration provision is found to be unenforceable by a court of competent jurisdiction, the parties irrevocably attorn to the jurisdiction of the courts in the Province of Ontario, located in Toronto, Ontario in relation to disputes arising in connection with these Terms and Conditions. These Terms and Conditions are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. This provision shall apply to the maximum extent permitted by applicable laws. 

Entire Agreement 

These Terms and Conditions, together with the Jollibee Privacy Policy at https://www.Jollibeefoods.com/privacy-policy, which are incorporated herein by reference, and any other terms and conditions that are posted on Jollibee’s website from time to time, constitute the sole and entire agreement between you and Jollibee with respect to the Online Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Online Services. 

Questions and Contact Us 

If you have any questions regarding the Online Services including the Website, Mobile App, Rewards and/or these Terms and Conditions, please contact us here, or write to us at: Honeybee Foods Corporation, 100 North Barranca Street, Suite 1200, West Covina, California 91791. 

©2024 Jollibee. All rights reserved. Reuse of any part of this document is prohibited without prior written cons